The Uk's longest established Birthing Pool Hire Company

Terms & Conditions

Payment
Please send a £50 deposit with your booking form, this can either be a cheque or credit card details. This deposit is non-returnable. The balance of the hire charge is then due 2 weeks before the start of your hire period, if you would like us to deduct this automatically from your credit/debit card, please indicate this on your booking form.

Cancellation and Refund Policy
Babies are unpredictable and will arrive in their own time and often in unforeseen ways that mean that you may no longer require the Pool you have booked. Here we set out our cancellation and refund policy. It is important that you are aware of this when booking your Pool. The deposit is non-refundable. It reserves you a Pool, which means we do not book it elsewhere. Should you cancel, we are likely to have a Pool idle. We have set the date for full payment at two weeks prior to the start of your hire period. After this time it is very unlikely that we will be able to hire it out elsewhere.

Therefore, if a Pool booking is cancelled up to one week before the start of the hire period we are only able to offer a 50% refund. Cancellations after this time cannot be refunded. In this situation we suggest you have the Pool anyway, particularly if you have the Five Star Home Birth Option, you can still enjoy the benefits of a hot Pool for relaxing in.